Sensorclouds
Telemetry

Data Retention

How far back your historical telemetry is available

Your subscription plan defines how far back your historical telemetry is available - the retention window (in days).

What This Means for You

  • Live data and recent history are always available.
  • Historical queries, dashboard time windows, and exports are limited to your plan's retention window.
  • Time-window pickers show a "Max - your plan" option that maps to your window, so you can't accidentally request data older than your plan allows.

If you need a longer history window, contact your administrator about your plan. Administrators set the retention window on the tenant's subscription profile - see Tenant Profiles.

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